1. All bookings are made with C E Gaffney (T/A Just Menorca).
   Your signature on the booking form will be taken as acceptance of the following conditions by you and your party.
    
2. All information given in our literature has been complied as accurately as possible; however, facilities may be altered or withdrawn for reasons outside our control, in which case we can accept no responsibility.
    
3. The appropriate deposit must accompany your completed booking form including all clients' names. If you cancel the booking after we have accepted it, you forfeit the deposit.
    
4. The balance of the total cost of your holiday must be paid in full at least ten weeks before the departure date; otherwise, we reserve the right to cancel your booking, in which case clause five will apply. For bookings made within ten weeks of departure date, you will be required to pay the full cost of your holiday at the time of booking.
    
5. If you or any member of your party must cancel the holiday within six weeks of the departure date, a cancellation fee must be paid. Notice of cancellation must be in writing, signed by the person who signed the booking form. The amount of the cancellation fee depends on when we are notified that you wish to cancel. The scale of cancellation charges is as follows:
   
   10 weeks or more before departure                                    Deposit
   Less than 10, but more than 6 weeks before departure      85% of holiday price
   6 weeks or less before departure                                       100% of holiday price
   In the event that written notice of cancellation is not received prior to departure the cost of your holiday is payable in full.
    
6. A key / Damage deposit of normally £200 for two- and three-bedroom properties and £350 for four bedroom or larger will be added to the final balance (and banked for security reasons). If there are no breakages or damage, and the key has been returned as specified, we will refund you damage deposit in full on you return (normally within 14 days after the property has been checked). All breakages, losses or damage and extra costs or charges will be deducted from the security deposit. Should the security deposit be insufficient to meet such costs or liabilities, an additional amount is payable by the person who signed the booking form.
    
7. You and your guests use the villa and pool area, any fixtures and fittings or equipment at your own risk and Just Menorca shall not be responsible for any injury, death, loss, or damage occurred during your stay.
    
8. The law of England shall govern the validity, construction, and performance of the contract. Should you have any complaint, please inform our local representative or management company during your holiday, he will do his utmost to help at the time. If the matter cannot be resolved you must follow up your complaint in writing to us within 30 days of the completion of your holiday. We will not accept liability in respect of claims received outside this period.
    
9. Prices are based on exchange rates at time of booking.

Data protection policy

To process your booking and to ensure that your travel arrangements run smoothly and meet your requirements we need to use the information you provide such as name, address, any special needs/dietary requirements etc. We take full responsibility for ensuring that proper security measures are in place to protect your information. We must pass the information on to the relevant suppliers of your arrangements such as villa management companies, car hire companies etc. Some information may also be provided to credit card companies (to process your payments). However, we will not pass any information on to any person who is not responsible for part of your travel arrangements. If we cannot pass this information to the relevant suppliers, we cannot provide your booking.
In making your booking you consent to this information being passed on to the relevant persons. Your data controller is: Just Menorca.

Access to the villa available from 2.00 p.m. on day of arrival,
and must be vacated by 10.00 a.m.
on date of departure – unless otherwise advised.